How 4Drive Zanzibar handles the personal information you share with us when you book, contact us, or ask us to deliver a car to your hotel.
4Drive Zanzibar is a direct car rental operator based on the island, delivering vehicles to Zanzibar Airport (ZNZ), Stone Town and beach hotels from Nungwi to Jambiani. This policy explains what personal data we collect through 4drivezanzibar.com, why we collect it, and what rights you have over it. It applies to visitors of this website, to guests who submit a booking request, and to anyone who contacts us by WhatsApp, email or phone.
We are a small operational team, not a data broker. Information you give us is used to arrange your rental - nothing more.
Full name, email, phone or WhatsApp number, flight number, arrival date and time, drop-off address (hotel, villa or airport) and requested car category.
A copy of your national driving licence and passport details, used to arrange the Zanzibar visitor driving permit and to prepare the rental contract before handover.
Prepayment (15-20% of the rental) is processed through our booking widget provider or a secure payment link. We do not store full card numbers on our own servers.
Messages exchanged with our team by WhatsApp, email or the contact form, kept to track your request and to improve how we handle delivery logistics.
Standard website analytics - pages visited, browser type, approximate location by IP - used to understand which routes and beach zones travelers research most.
Walkaround photos and a signed contract at pickup and return, kept as proof of the vehicle condition and to support the no-deposit process.
We use the information above to confirm your booking, arrange your visitor driving permit, plan the delivery driver's route to the airport, Stone Town or your beach hotel, and to process the small prepayment that replaces a cash deposit on most cars. If you contact us with a question about checkpoints, sandy roads to your lodge, or which car suits your route, we use your message history simply to give you a consistent answer.
We do not sell personal data, and we do not use your documents for anything beyond the permit application and the rental contract.
| Party | What is shared | Why |
|---|---|---|
| Booking widget / payment processor | Name, contact details, prepayment amount | To process your online booking and prepayment securely |
| Zanzibar permit office | Driving licence and passport details | To issue the visitor driving permit included in your rental |
| Insurance provider | Driver name, licence, rental dates | To keep the full insurance cover active on your vehicle |
| Delivery driver | Name, phone, flight number, drop-off address | To meet you at the airport, Stone Town or your hotel |
We only share what each party needs to do its part of the job. None of these partners are permitted to use your data for their own marketing.
Our website uses basic cookies to remember your language preference and to run the booking widget shown on our pages. We also use standard analytics to see which pages - airport transfer, no-deposit, driving tips - are most useful to visitors, so we can keep the information accurate and current. You can disable cookies in your browser at any time; the booking widget may not load correctly without them.
We keep booking and contract records for the period required by local tax and insurance rules, then delete or anonymize them. You can ask us at any time to:
To make any of these requests, use the details on our contact page. We will respond directly, usually within a few days.
Documents and contact details are kept on access-controlled systems used by our booking and permit team only. Prepayments are handled through the payment processor's own secure checkout, not stored on our servers. If you believe your information has been misused, please contact us immediately.